Water Buddy support
Dre Dev · mobile.support@zhukovskyi.space
Water Buddy · Support
Track your water in one tap and see how much is left for today.
Still need help? Write to mobile.support@zhukovskyi.space. Include your phone model and what happened. We usually reply within 2 working days.
Questions and answers
Reminders do not arrive.
Allow notifications for Water Buddy in your phone settings, and on Android turn off battery optimisation for the app. Reminders stop for the day once you reach your goal.
I logged the wrong amount.
Tap the entry in today's log to change or delete it. You can also add a forgotten glass to yesterday and keep your streak.
How do I restore my Pro subscription on a new phone?
Install the app with the same Google Play account or Apple ID, open the Pro screen and tap “Restore purchases”.
How do I cancel a subscription?
On Android: Google Play → Payments & subscriptions → Subscriptions. On iPhone: Settings → your name → Subscriptions. Cancel at least 24 hours before the period ends; Pro stays active until the end of the paid period.
How do I get a refund?
Refunds are handled by the store: Google Play or Apple.
Where is my data?
Your water log is stored only on your device. There is no account, so we cannot see or recover it. Deleting the app deletes the data. Pro users can export their history as a CSV file.
Is this medical advice?
No. Water Buddy offers general hydration guidance. Talk to your doctor about your personal needs.